Reference

Privacy Policy for Your zahra99 Account

Our Privacy Policy explains how zahra99 handles the details you provide when you open an account, verify your phone, enter the lobby, or use DANA, OVO, GoPay and…

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zahra99 Privacy Policy for Your zahra99 Account
ACCOUNT HELP PATH

Privacy Questions Near Your Cashier

A clear contact route matters when a privacy question follows a wallet transaction or a login check. We direct you to the support path inside your account, close to the cashier area, so the relevant account reference and payment status can be checked together. Use that route for a copy request, a correction, a cookie question, or a concern about an unfamiliar sign-in. Please avoid sending passwords, wallet PINs or full payment credentials in a message.

Team online

Account privacy request

Open the support path from your account and state whether you want a data copy, correction, deletion request or explanation of a processing step. Include the phone number connected with your account so we can locate the correct record.

Wallet record question

If DANA, OVO, GoPay or QRIS activity looks unfamiliar, refer to the transaction status beside the cashier record. We can check the account reference and payment trail without asking you to disclose a wallet PIN.

Login and device concern

For an unfamiliar login or device signal, use the same account support route and describe the date shown in your account. We may ask for phone verification before discussing private account details with you.

DATA HANDLING PRACTICE

What zahra99 Does With Your Account Data

We handle account data for defined operational reasons rather than collecting details without purpose.

Account details

We use your account details to create the correct login record, complete phone verification and connect your account with the lobby and cashier status. Keeping your phone number current helps us send account-related checks to the right place.

Payment matching

Wallet and bank records are used to match a transaction with your account and show whether a cashier step is pending or confirmed. This includes DANA, OVO, GoPay, QRIS, bank transfer and virtual account references.

Cookies and devices

Cookies can keep a session active and remember selected page settings, while device signals help identify unusual login behaviour. You can manage browser cookie controls, although changing them may affect the account path.

Account security

We may use phone verification, login records and device checks before discussing private account details or changing sensitive settings. Never share your password, wallet PIN or one-time verification code with another person.

Retention approach

We keep records only for the operational, security or legal period that applies to the relevant purpose. A payment record may need to remain available after a session ends so a status question can be checked.

Your requests

You can ask for a copy, correction, restriction or deletion where that option applies under local rules. Contact us through the account support path, identify the request clearly, and we will explain any required verification.

Privacy Policy Questions for Indonesian Accounts

These Privacy Policy answers cover the account steps you are most likely to check before opening an account or linking a wallet. We keep the wording specific to zahra99, including phone verification, device access, cookies and local payment records. If your situation is not covered, use the account support path and ask for a privacy response.

It covers account details, phone verification, login and device records, cookies, support messages, and payment references connected with your use of the site. It also explains why we use each category, how long records may remain, and how to contact us about a privacy request.

Phone verification helps us connect you with the correct account and provides an account check before private details are discussed. It can also help us respond to an unfamiliar login concern. We will not ask you to disclose a wallet PIN or one-time code in support messages.

Yes. The Privacy Policy covers payment references created when you use DANA, OVO, GoPay or QRIS, including status and reconciliation details. These records help us match a cashier event with your account without requiring your private wallet credentials.

Cookies can keep your session connected and remember selected page settings. Device signals may also help identify unusual access. You can change cookie controls in your browser, but some account or login steps may not work as expected after those controls are changed.

You can ask us to correct inaccurate account details through the support path inside your account. State which detail is wrong and provide the phone number connected with the account. We may complete a verification step before changing private records.

Retention depends on the purpose and the rule that applies to the record. A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference may remain available after a session so we can reconcile status and answer an account question.

Use the account support path to request deletion and explain which data you want us to assess. We will check your identity and explain whether the request can be completed. Some records may need to remain where local law permits or requires retention.